Should be capable to Drive Incidents Cisco - Routing and Switching - DC Infra Expert Knowledge and Hands on Experience on Spine and Leaf Architecture Routing and Switching Experience on DC and Branche
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Roles and Responsibilities Carry out the advance level of troubleshooting on technology supported (Microsoft, Azure, Hardware) Responsible for guiding L1 to L3 resources technically 24 * 7 Availa
Roles and Responsibilities:Monitors client infrastructure and solutionsIdentify problems and errors prior to or when they occurRoutinely identify common incidents and opportunities for avoidance as we
Shift report generation on daily issues handled / escalated in the form of Daily reportsSupport Mail applications Ensure earlier resolution to the issues to meet SLA Following up with Vendors hardware
Shift report generation on daily issues handled / escalated in the form of Daily reports
Position NTT as the preferred partner for our entire services portfolio,especially transformation services,while delivering profitable growth in the account Good client relationship building and engag
Position NTT as the preferred partner for our entire services portfolio,especially transformation services,while delivering profitable growth in the account Good client relationship building and engag
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