SOC Engineer L -1

From 1 to 3 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Primary Responsibilities :

  • Installation, setup / configuration, troubleshooting, Tuning, diagnostics and maintenance of IT security related Equipment.
  • Carry out proactive and reactive administration on Networking and associated applications
  • Ensure adherence to process
  • Troubleshoot performance and availability issues on security devices such as IDS, IPS, UTM, Content Filtering solutions, DLP, APT.
  • Implement Policy Changes
  • Monitor alerts received from the monitoring systems and take appropriate action based on the defined processes.
  • Resolution of problems through configuration changes/ re-installations / replacements
  • Follow the SLA’s and procedures already defined for security device management
  • Procedures and KB, known incident resolution, Known Error handling
  • Updating Patches and Signatures Management
  • Analyse network traffic patterns, system logs, audit files for compliance with security policies.
  • Ability to communicate and listen effectively
  • Hands on experience and ability to do Root cause analysis, Problem & Capacity Management
  • Inclination towards emerging technologies
  • Knowledge of Linux
  • Analyze, triage security alerts/incidents using SIEM & ITSM/Case Mgmt. tools
  • Engage in health check monitoring of SIEM setup, reporting of inactive devices/log stoppage cases, engage with & furnish details required for OEM support cases etc.
  • High level understanding of Open Source Intelligence tools, able to carry out IP/domain reputation, Whois lookups & associated skillset desired
  • Follow defined SLA’s & set procedures while carrying out day to day tasks & activities
  • Working knowledge of any SIEM tool with understanding of rules, dashboards & reports
  • Hands on experience on Linux CLI is preferred
  • Procedures and KB, known incident resolution, Known Error handling along with creation of knowledge base
  • Carry out service start/stop, take backups & engage in associated activities during patching schedule
  • High level understanding of systems, networking, database, cloud computing, storage etc. tools & technologies is preferred
  • Ability to communicate and listen effectively and be a team player
  • Inclination towards emerging technologies
  • Self-development through training

  • Secondary Responsibilities :
  • Creation of Knowledge base

  • Help project team in commissioning of new customer and change request.
  • Self-development through training
  • SIEM tool - Qradar, DNIF, Mcafee NITRO, LogRythm, Securonix, etc.
  • ITSM tool – Service Now, HPSM, BMC Remedy, etc.





Role:Other

Salary: Not Disclosed by Recruiter

Industry:Telecom / ISP

Functional Area:Other

Role Category:Other

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

NETMAGIC IT SERVICES PRIVATE LIMITED

About NTT Ltd.


NTT Ltd. is a leading global technology services company bringing together 28 brands including NTT Communications, Dimension Data, and NTT Security. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries and regions, trades in 73 countries and regions, and delivers services in over 200 countries and regions. Together we enable the connected future. Visit us at our new website www.hello.global.ntt


About NTT-Netmagic


NTT-Netmagic, a wholly-owned subsidiary of NTT, is India’s leading Managed Hosting and Multi-Cloud Hybrid IT solution provider serving more than 2000 enterprises globally. Headquartered in Mumbai, NTT-Netmagic also delivers Remote Infrastructure Management (RIM) services to various enterprise customers globally across Americas, Europe and Asia-Pacific region. The Company was the first in India to launch services – Cloud Computing, Managed Security, Disaster Recovery-as-a-Service (DRaaS) and Software-Defined Storage. NTT-Netmagic has been recognized with 4 awards at the CIO Choice 2019, 2 awards at the Datacenter Dynamics India 2019, and Frost & Sullivan India ICT Awards 2018. To learn more, visit us at: www.netmagicsolutions.com

Company Info
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Recruiter Name:Piyali Chattopadhyay

Contact Company:NETMAGIC IT SERVICES PRIVATE LIMITED

Website:http://careers.netmagicsolutions.com