Linux Engineer L2

From 3 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

JD Name




Reports to

Team Lead

Work hours


Yrs of Experience

3 to 6

Roles & Responsibilities

Carry out the advance level of troubleshooting on technology supported (Linux OS Applications and Hardware)

Work in a 24 X 7 Environment (NOC).

Extend technical support to Clients over email and phone.

Responsible for the uptime of the various client projects being managed / monitored.

Ensure that all the tickets raised / in bucket are worked upon, updated, closed as per SLA and if not escalate as per the escalation Matrix defined.

Shift report generation on daily issues handled / escalated in the form of Daily reports.

Work on the change request and new Installations / deployments

Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.

Ensure earlier resolution to the issues to meet SLA

Vendor Call log & follow up for hardware, software issues when required

Soft Skills

Good communication written and verbal

Email & Telephone Etiquette

Primary Skills (Must have)

Hands on knowledge on Linux OS (RHEL/ CentOS/ SUSE)

Strong Troubleshooting skills, including analysis of logs, events

Strong technical problem-solving skills and experience in IP networking and static routing FTP, SSH, SMTP, DNS, webservers, Jboss / wildfly DHCP, Syslog logging facility

Good exposure to scripting knowledge (Shell, python)

Conceptual knowledge on SAN/NAS (FC/ISCSI)

Experience on any of the h/w (Cisco UCS/Dell/HPE/Chassis)

Working experience in DataCenter environment

Well versed with ITIL processes

Conceptual knowledge on RHEV/OVM/SUSE Virtualization/VMware VCD/ NSX

Secondary Skills (Good to have)

VMware or any other hypervisor

Preferable knowledge on Containerization (Docker) and Container orchestration platforms (Preferably Kubernetes), Kubernetes clusters, Pods, Containers, OpenShift etc

Conceptual knowledge on RHEV/OVM/SUSE Virtualization/VMware VCD/ NSX

Technical Certifications

Redhat Certified, SUSE certified

Educational Qualifications

IT Graduate

Desired Candidate Profile

Perks and Benefits

Role:IT Network - Other

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre

Functional Area:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

NTT Global Data Centers

About Global Data Centers and Cloud Infrastructure, India

Global Data Centers and Cloud Infrastructure, is the India region of NTT Global Data Centers a division of NTT Ltd. – the other three regions being Americas, EMEA and APAC. Our combined global platform is ranked amongst the top three leaders worldwide by IDC MarketScape, with over 160 Data Centers spanning more than 20 countries.

Headquartered in Mumbai, the Global Data Centers and Cloud Infrastructure has been recognized by SP Global as the No. 1 Data Center service provider in the country in terms of market share, with its first and largest operational hyperscale Data Center Park in Mumbai. With over USD 2 Bn investment in the next four years in building six new Data Center Parks and landing stations would help us to consolidate our ICT presence and double our footprint in India by 2025. As India’s leading managed hosting and hybrid multicloud solution provider serving more than 2500 clients, we offer Remote Infrastructure Management (RIM) services to various enterprise customers globally and was the first to launch – Cloud Computing, Managed Security, Disaster Recovery-as-a-Service (DRaaS) and Software-Defined Storage in the country. To learn more, kindly visit us at

Company Info
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Contact Company:NTT Global Data Centers