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Windows Engineer - L1

1 - 3 YearsMumbai, Navi Mumbai, Mumbai Suburbs

Posted: 7 days ago

Job Description

Role: Windows Engineer L1
Experience : 1-3 Years
Location : Chandivali (Mumbai)

JD :
  • Carry out the first level of troubleshooting on Windows OS and applications
  • Work in a 24 X 7 Environment (NOC).
  • Extend technical support the Clients over email and phone.
  • Excellent communication written and verbal.
  • Responsible for the uptime of the various client projects being managed / monitored.
  • Windows Administration preferably Windows 2K3, 2K8,2K12.
  • Knowledge of SQL 2K, 2K5 installation, database creation, backup, etc.
  • Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
  • Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.
  • Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.
  • Monitoring & Management of Backup Application
  • Support Mail applications
  • Awareness of OS related securities
  • Knowledge of MS Exchange
  • Knowledge of SCOM,SCCM, DPM

Salary: Not Disclosed by Recruiter
Industry: Telecom/ISP
Employment Type: Permanent Job, Full Time

Company Profile

Corporate Overview :

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) services to various Enterprise customers globally including NTT Communication’s customers across Americas, Europe and Asia-Pacific region. The Company was the first in India to launch services – Cloud Computing, Managed Security, Disaster Recovery-as-a-Service (DRaaS) and Software-Defined Storage. Netmagic has been recognized with 6 awards at the CIO Choice Award 2016 and Frost & Sullivan India ICT Award 2016. To learn more, visit us at:
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Contact Details

Recruiter Name:Siddhi Tawade