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Linux Administrator - L3

7 - 12 YearsMumbai

Posted: 25 days ago

Job Description

Job Description:

  • Carry out the advance level of troubleshooting on Linux OS and applications
  • Responsible for guiding L1 & L2 resources technically
  • Work in a 24 X 7 Environment (NOC).
  • Extend technical support the Clients over email and phone.
  • Good communication written and verbal.
  • Responsible for the uptime of the various client projects being managed / monitored.
  • Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
  • Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.
  • Shift report generation on daily issues handled / escalated in the form of Daily reports.
  • Work on the change request and new Installations
  • Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.
  • Perform Change Management Drive End to End including POA, approvals,
  • Work on proactive & re-active problem management. Provide RCA
  • Ensure earlier resolution to the issues to meet SLA
  • Vendor Follow-up - hardware & software whenever required & resolve issues by minimizing downtimes.

Technical Skills Required:

  • Strong Linux fundamentals
  • Hands on experience on various Flavors of Linux
  • Hands on experience on DNS, OS clusters, LVM, Multipath, NFS
  • Experience on any of these apps, Apache, MySQL, PHP, LDAP, SAMBA
  • Knowledge of any mail application like Qmail, Postfix.
  • Working knowledge on any hardware like HP/Sun/IBM/Dell
  • Working knowledge of storage & backup applications will be an added advantage

Salary: Not Disclosed by Recruiter
Employment Type: Permanent Job, Full Time

Company Profile

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) services to various Enterprise customers globally including NTT Communication’s customers across Americas, Europe and Asia-Pacific region. The Company was the first in India to launch services – Cloud Computing, Managed Security, Disaster Recovery-as-a-Service (DRaaS) and Software-Defined Storage. Netmagic has been recognized with 6 awards at the CIO Choice Award 2016 and Frost & Sullivan India ICT Award 2016.
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